Shipping policy

1. Order Processing

Orders are processed within 1–2 business days of placement. Once confirmed, we dispatch your order through our delivery partners.

2. Shipping Time & Charges

• Delivery Time: Typically within 3–7 business days within Pakistan (may vary based on region).
• Shipping Charges: Calculated at checkout; free shipping may apply on qualifying orders (e.g., above a certain cart value) — specify if applicable.

3. Tracking Orders

Once your order is shipped, you will receive tracking details via email/SMS.

4. Delivery Issues

If no one is available to receive the delivery, the courier may attempt redelivery or contact you for instructions.

5. Return & Refund Conditions

• Items are eligible for return if they are unopened, unused, and in original packaging within 3 days of delivery. Read Return & Refund policy for further information.
• Certain products (e.g., personalized, health-sensitive items) may not be returnable.
• To request a return or refund, email us at [Insert return email] with your order number.

6. Return Shipping

• Return shipping costs are the responsibility of the customer unless the product is defective or an error was made on our part. Read Return & Refund policy for further information.